Get in touch

Questions, concerns, quotes, send us a message. For immediate assistance call 501-613-6168

Name

First Name

Last Name

Email Address

Subject

Message

Privacy & Security
This web site is owned and operated by Tuff Labs We understand that many visitors to our web site are concerned about the information they provide and how we handle that information. The purpose of this Privacy & Security Statement is to address those concerns, but please contact us if you have any questions. We may make changes to this Privacy & Security Statement from time to time, you should check this Statement periodically. The date of posting this statement is 08/11/16 and this Privacy & Security Statement replaces any pervious version.

For purposes of this Privacy & Security Statement, the term “web site” includes all Tuff labs and mobile applications.

Security
Securing your information is a company priority, we use reasonable security measures to help protect your personal information. Your account information is protected by the password you use to access your online account. We use technology called Secure Sockets Layer (SSL) encryption, which is the standard for performing secure transactions. When you make a purchase, request a catalog or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.

Our web site and social media pages may provide links to other web sites owned or operated by third parties as a convenience to our visitors. We have no control over linked sites and make no representations about any content or material available at these locations. We are not responsible for the content of those sites. Links are not intended to imply sponsorship, affiliation, or endorsement. Such linked sites may have privacy policies that differ from this Privacy Statement. The terms of this Privacy Statement do not apply to any third-party web sites that are accessed from links found on our web site or social media pages.

Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, third party advertising, promotions management and payment processing (to view PayPal's privacy policy, please visit https://www.paypal.com/privacy). We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than us.

From time to time, we make our mailing list (names and addresses only) and general shopping activity available to reputable companies whose products or services we believe will be of interest to you and whose privacy practices meet the Direct Marketing Association's privacy standards. We do not share email addresses for this purpose. If you do not want to receive mailings from other reputable companies and prefer that we do not share any information with these companies, please contact us.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Information We Collect
We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources, including our credit card issuer whose policies meet the Direct Marketing Association's privacy standards.

We also gather information about how visitors navigate through our web site by using clickstream data gathered with "cookies" and other online tools such as "pixel tags."